Shipping policy

Shipping Policy

Last updated: May 13, 2026

Thank you for shopping with azurumart.com. This Shipping Policy explains how we process and deliver orders.

Processing Time

Orders are typically processed within 1–5 business days after payment is confirmed.

Processing times may be longer during holidays, promotions, or periods of high demand.

Shipping Times

Estimated delivery times:

  • United States: 7–12 business days
  • Canada: 7–12 business days
  • International: 10–20 business days

Please note that delivery times are estimates and not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may offer free shipping promotions from time to time.

Tracking Information

Once your order has shipped, you will receive a tracking number by email if tracking is available.

Tracking updates may take several days to appear after shipment.

Delays

Shipping delays may occur due to:

  • Customs processing
  • Weather conditions
  • Carrier issues
  • High shipping volume
  • Public holidays

We are not responsible for delays caused by shipping carriers or customs.

Incorrect Address

Customers are responsible for entering the correct shipping address at checkout.

If an incorrect address is provided and the order has already shipped, we may not be able to issue a refund or replacement.

Lost or Stolen Packages

If your package is lost or stolen, please contact us at:

Email: wctus20@gmail.com

We will do our best to assist you in working with the shipping carrier.

However, we are not responsible for packages marked as delivered by the carrier.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country.

These charges are the responsibility of the customer.

Contact Us

If you have any questions about this Shipping Policy, please contact us:

www.azurumart.com
Email: wctus20@gmail.com